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Heritage Centre Tour Leader
3 months ago
Are you passionate about sharing captivating stories and creating unforgettable experiences? We are seeking enthusiastic individuals to take on the role of Heritage Centre Tour Leader.
This position offers a dynamic opportunity to provide exceptional visitor experiences while sharing a wealth of historical knowledge in a distinctive setting.
Key Responsibilities:
- Prepare the venue for tours, ensuring all informational materials are stocked and areas are tidy.
- Conduct guided tours, engaging visitors with interesting narratives and insights.
- Respond to visitor inquiries with thorough and informative answers.
- Facilitate tutored tastings and serve beverages as needed.
- Assist with administrative tasks and bookings as required.
- Contribute to special events and outside functions when necessary.
What We Offer:
- Competitive compensation package.
- Access to company technology and equipment to support your role.
- Generous discounts on food and accommodations.
- Comprehensive benefits including a pension plan and mental well-being resources.
- 25 days of annual leave plus public holidays.
Ideal Candidate:
- Experience in guiding tours and a strong knowledge of historical sites.
- Excellent communication and customer service abilities.
- A genuine appreciation for local history and culture.
- Sales experience to promote products and services effectively.
- Ability to work collaboratively and independently.
At Shepherd Neame, we pride ourselves on our rich heritage and commitment to diversity and inclusion. We welcome applications from all individuals who believe they would be a good fit for this role.
