Customer Service Representative
1 day ago
We are seeking a skilled Customer Service Advisor / Administrator to join our team at Technical Placements in Knaresborough, near Harrogate. This is a hybrid role that offers a unique blend of customer-facing and administrative responsibilities.
This is an excellent opportunity to work for an international company supplying environment improvement products to the facilities management industry. As a Customer Service Advisor / Administrator, you will be responsible for providing exceptional customer service, handling customer inquiries, and supporting the sales team in a fast-paced environment.
The successful candidate will have excellent communication and problem-solving skills, with the ability to work independently and as part of a team. You will be confident in your ability to provide accurate and timely information to customers, and have a strong understanding of customer service principles and practices.
We offer a competitive salary of £23K - £25K, 25 days holiday (plus bank holidays), a pension scheme, free parking, and a range of other benefits. If you are a motivated and customer-focused individual who is looking for a new challenge, we would love to hear from you.
Key Responsibilities:
- Provide exceptional customer service to internal and external customers
- Handle customer inquiries and resolve issues in a timely and professional manner
- Support the sales team in a fast-paced environment
- Develop and maintain strong relationships with customers and stakeholders
- Contribute to the development and implementation of customer service strategies and initiatives
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