Customer Service Representative

2 months ago


Knaresborough, North Yorkshire, United Kingdom Technical Placements Full time
Customer Service Advisor / Administrator Role

We are seeking a skilled Customer Service Advisor / Administrator to join our team at Technical Placements in Knaresborough, near Harrogate. This is a hybrid role that offers a unique blend of customer-facing and administrative responsibilities.

This is an excellent opportunity to work for an international company supplying environment improvement products to the facilities management industry. As a Customer Service Advisor / Administrator, you will be responsible for providing exceptional customer service, handling customer inquiries, and supporting the sales team in a fast-paced environment.

The successful candidate will have excellent communication and problem-solving skills, with the ability to work independently and as part of a team. You will be confident in your ability to provide accurate and timely information to customers, and have a strong understanding of customer service principles and practices.

We offer a competitive salary of £23K - £25K, 25 days holiday (plus bank holidays), a pension scheme, free parking, and a range of other benefits. If you are a motivated and customer-focused individual who is looking for a new challenge, we would love to hear from you.

Key Responsibilities:

  • Provide exceptional customer service to internal and external customers
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Support the sales team in a fast-paced environment
  • Develop and maintain strong relationships with customers and stakeholders
  • Contribute to the development and implementation of customer service strategies and initiatives


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