Shift Manager
1 week ago
Restaurant Operations Manager - German Doner Kebab
The Restaurant Operations Manager plays a crucial role in supporting the franchisee to ensure the efficient and profitable operation of the store in accordance with company policies. The ideal candidate will lead, coach, and motivate all team members to provide exceptional customer service and high-quality products while managing costs and driving sales. Previous management experience in the food service industry, restaurant management, or hospitality sector is preferred. This position involves working flexible hours in a dynamic team environment.
Key Responsibilities:
General Responsibilities
- Monitor and drive business performance as directed by the Restaurant Manager
- Manage restaurant sales levels and profitability
- Implement marketing activities and promotions
- Prepare reports on staff control, food control, wastage, and sales
- Develop and execute plans to increase sales, profit, and staff development
Inventory Management
- Order supplies to maintain operations
- Coordinate stock deliveries and maintain accurate records
- Inspect supplies, equipment, and work areas to meet company standards
Training and Development
- Provide training and ongoing support to staff
- Maintain high standards of quality control, hygiene, and safety
- Ensure staff are well-prepared for work
- Deliver excellent customer service
Additional Responsibilities
- Identify revenue opportunities
- Prepare duty rosters and maintain cleanliness
- Minimize wastage
- Motivate team members and remain calm under pressure
- Monitor equipment and temperature
- Support company policies and equal opportunities
This job description outlines the key responsibilities of the Restaurant Operations Manager role. Applicants should be prepared to handle various tasks not listed here.
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