Customer Service Coordinator

6 days ago


Gainsborough, Lincolnshire, United Kingdom Cameron Clarke Associates Full time

About the Role:

We are seeking a highly skilled and organized Customer Service Coordinator to join our Service Department at Cameron Clarke Associates. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Manage customer technical inquiries and provide timely and accurate responses
  • Organize service visits with our team and maintain a schedule of upcoming visits
  • Access and manage technical drawings for service visits
  • Prepare and deliver brief sheets for service visits
  • Manage spares and modified equipment required for service visits
  • Ensure that service engineers have all necessary resources for successful completion of service visits
  • Prepare service contracts for machines and assist with implementation of service contract agreements
  • Assist the Customer Spares Coordinator with sales of spares to customers

What We Offer:

  • 23 days annual leave plus bank holidays
  • Contributory pension scheme
  • Mobile phone allowance

About Us:

Cameron Clarke Associates is a leading supplier of Filling, Sealing and Packing solutions for the food industry. With 70 years of manufacturing experience, we are a trusted partner to our clients around the world. We are committed to providing exceptional customer service and support to our clients, and we are seeking a highly skilled and organized individual to join our team.



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