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Duty Manager
2 months ago
About the Role
Nuffield Health is a leading healthcare charity seeking a highly skilled Duty Manager to oversee the smooth operation of our Fitness and Wellbeing Club. As a key member of our team, you will be responsible for ensuring exceptional customer service, driving sales growth, and maintaining high-quality standards across all areas of the club.
Key Responsibilities
- Oversee the day-to-day operations of the club, ensuring seamless delivery of services and exceptional customer experiences.
- Lead a team of colleagues, providing guidance, support, and coaching to ensure they meet their performance targets.
- Develop and implement strategies to drive sales growth, increase member engagement, and enhance the overall customer experience.
- Conduct tours and presentations to prospective new members, showcasing the benefits and unique selling points of our club.
- Ensure the club's health and safety standards are maintained, identifying and resolving any issues promptly and efficiently.
- Collaborate with other departments to achieve business objectives and contribute to the overall success of Nuffield Health.
What We Offer
Nuffield Health is committed to providing a supportive and inclusive work environment that allows our employees to thrive. As a Duty Manager, you will enjoy a range of benefits, including:
- Competitive salary and benefits package.
- Opportunities for career development and professional growth.
- A dynamic and supportive team environment.
- Access to our state-of-the-art facilities and services.
About Us
Nuffield Health is the UK's largest healthcare charity, dedicated to improving the health and wellbeing of our members and the wider community. We are passionate about delivering exceptional customer service, driving innovation, and making a positive impact on people's lives.
