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Leicester, Leicester, United Kingdom Mettler Toledo Full time{"title": "Service Coordinator", "description": "Key ResponsibilitiesProvide exceptional customer service through inbound calls, emails, and queries, ensuring timely and accurate responses.Manage service orders from initial call logging to completion, maintaining accurate records and ensuring seamless communication with customers and technicians.Proactively...
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Service Coordinator
2 months ago
Job Title: Service Coordinator
About the Role:
We are seeking a highly organized and detail-oriented Service Coordinator to join our team at Adullam Homes. As a Service Coordinator, you will play a crucial role in ensuring the smooth operation of our services.
Key Responsibilities:
- Coordinate and manage service requests and inquiries from customers and stakeholders.
- Develop and maintain effective relationships with customers, colleagues, and external partners.
- Provide excellent customer service and support to ensure high levels of customer satisfaction.
- Collaborate with internal teams to resolve service-related issues and improve overall service delivery.
- Maintain accurate records and reports to track service performance and identify areas for improvement.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong organizational and time management skills.
- Proficiency in Microsoft Office and other relevant software applications.
What We Offer:
- A competitive salary of £23,985 per annum.
- A comprehensive benefits package, including annual leave and other perks.
Adullam Homes:
We are a dynamic and growing organization dedicated to providing high-quality services to our customers. Our team is passionate about delivering exceptional results and making a positive impact in our community.