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Operations Manager

2 months ago

Linton, United Kingdom Shepherd Neame Full time

Shepherd Neame, a leading independent brewery and pub operator, is seeking a highly motivated and experienced Deputy Manager to join our team. As an ambassador for our brand, this role will see you supporting the General Manager with the day-to-day running of the business, deputising in their absence, and driving the delivery of continued growth and customer satisfaction at site.

Key Responsibilities:

  • Support the General Manager in the day-to-day operations of the business
  • Deputise for the General Manager in their absence
  • Drive the delivery of continued growth and customer satisfaction at site
  • Assist in the creation of an inclusive culture within the business
  • Work closely with the team to lead and develop them
  • Ensure excellent customer service at every opportunity

What We Offer:

  • Competitive salary or hourly pay rate
  • A share of tips in addition to your pay
  • Early wage withdrawal scheme
  • 25% discount on food and drink at Shepherd Neame Managed Houses
  • 25% discount on overnight Managed House Hotel bookings
  • Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
  • Sheps Hut discounts and special offers hub on 100's of high street shops and services
  • Access to a Workplace Mental Health Platform
  • Company pension plan
  • The opportunity to develop & move within our pubs, the Brewery & Support Office
  • Flexible working hours

About Us:

Shepherd Neame is a family-owned brewery and pub operator with a rich history dating back over 300 years. We are a leading independent business with a strong presence in the South East of England, operating over 300 pubs and hotels. We pride ourselves on our commitment to quality, customer service, and community involvement.

Our Values:

  • Working Together
  • Pride and Passion
  • Authenticity
  • Sheps Spirit

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced individual looking for a new challenge, please submit your application.