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Sales Support Specialist
2 months ago
Salary Range: £27,000 to £30,000
Company Overview
A dynamic and innovative organization focused on delivering trade services throughout the Midlands.
Key Responsibilities:
- Handle incoming inquiries from the e-commerce platform
- Collaborate with the marketing agency to monitor their KPIs and ROI
- Schedule appointments for the sales team to engage with clients
- Provide sales assistance to the sales team from the quotation stage
- Distribute information packs to clients once appointments are confirmed
- Input new sales orders into the CRM system
- Keep clients informed throughout the sales journey with regular updates
- Experience in sales administration or internal sales is preferred
- Familiarity with Hubspot CRM is a plus
- Comfortable communicating with clients over the phone
- Proficient in Microsoft Word and Excel
- Strong communication and customer service abilities
- Confident in telephone interactions
- Standard working hours are 9am to 5pm, with available parking
- Accessible via public transportation
- Work within a close-knit team of four
- Enjoy a Christmas shutdown period