Associate Solutions Developer

1 month ago

London, Greater London, United Kingdom Appian Corporation Full time
About the Role

We are seeking a highly skilled and motivated Associate Solutions Developer to join our team. As a key member of our Solution Engineering team, you will be responsible for providing technical support and solutions to our customers.

Key Responsibilities
  • Provide technical support and solutions to customers through various channels, including virtual meetings and screen-sharing.
  • Analyze logs, collect server data, and run/create scripts to troubleshoot Appian installations for self-managed and Appian Cloud environments.
  • Configure supported custom configurations in Appian Cloud.
  • Write Root Cause analysis reports for high-priority incidents that have been resolved.
  • Collaborate with customers to find creative solutions to complex technical concerns.
  • Work closely with customers to help lead continual improvement in the availability, performance, functionality, and security of our platform.
Requirements
  • Bachelor's degree in any IT-focused degree with technical and coding skills.
  • Strong interest in software development and data analytics.
  • Experience in DevOps/programming/scripting (e.g., Java, Perl, Ruby, C#, PHP).
  • Fluency in English and Spanish.
About Appian

Appian is a global leader in low-code automation, digital process automation, and intelligent business process management systems. We are passionate about driving digital transformation and providing speed, agility, and efficiency to our customers.

We offer a competitive salary, generous benefits, and a flexible time-off allowance. Our company culture values respect, inclusivity, and collaboration, and we are committed to providing a safe and supportive work environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.Requests for accommodation will be considered on a case-by-case basis.

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