Associate Solutions Developer

2 days ago

London, Greater London, United Kingdom Appian Full time
About the Role

We are seeking a highly skilled and motivated Associate Solutions Developer to join our team. As a key member of our Solution Engineering team, you will be responsible for providing technical support and solutions to our customers.

Key Responsibilities
  • Provide exceptional technical support to customers through various channels, including email, phone, and virtual meetings.
  • Collaborate with internal teams to investigate and resolve technical issues, including analyzing logs, collecting server data, and running scripts.
  • Work closely with Appian source-code developers to resolve platform issues and submit feature enhancements on behalf of customers.
  • Configure custom configurations in Appian Cloud and write root cause analysis reports for high-priority incidents.
Requirements
  • Strong interest in software development and technical problem-solving.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal teams.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for growth and professional development, including training and development programs.
  • Collaborative and dynamic work environment.
  • Flexible working arrangements, including remote work options.

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