Store Operations Manager

2 months ago


Horley, Surrey, United Kingdom Card Factory Full time

About the Role:

We are seeking a highly skilled and experienced Store Manager to join our team at Card Factory. As a Store Manager, you will be responsible for driving commercial growth and developing a team culture that puts the customer at the heart of everything we do.

Key Responsibilities:

  • Lead and manage a team of colleagues to deliver exceptional customer experience and drive commercial growth.
  • Develop and implement strategies to improve store performance and achieve business objectives.
  • Coach and train colleagues to enhance their skills and knowledge, and provide constructive feedback to support their development.
  • Recruit and select high-performing team members who reflect our values and behaviors.
  • Make informed decisions about stock availability and merchandising to maximize sales and profitability.
  • Build and maintain relationships with key stakeholders to gain a deeper understanding of the business and identify opportunities for growth.
  • Provide regular feedback and updates to the store team, District and Regional Managers on store performance and business opportunities.

Requirements:

  • Previous experience as a store manager in a retail environment, with a proven track record of driving commercial growth and developing high-performing teams.
  • Strong leadership and coaching skills, with the ability to motivate and inspire colleagues to deliver exceptional results.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for career development and growth. If you are a motivated and experienced retail professional looking for a new challenge, we would love to hear from you.



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