Cruise Travel Consultant
3 weeks ago
We are seeking a skilled Travel Cruise Consultant to join our team at Antella Travel Recruitment. As a Travel Cruise Consultant, you will be responsible for providing exceptional customer service to discerning clients, booking and managing their luxury cruises, and ensuring seamless travel experiences.
Key Responsibilities:- Booking and managing client cruises, including checking availability and confirming options
- Dealing with pre-departure and post-holiday queries, ensuring client satisfaction and resolving any issues
- Processing guest information and special requests, maintaining accurate records and confidentiality
- Working to targets, delivering excellent customer service, and developing strong relationships with clients
- Previous reservations or customer service experience in the travel industry, preferably with luxury clients
- Excellent communication and interpersonal skills, with the ability to develop rapport with discerning clients
- Good telephone manner and customer service skills, with a focus on attention to detail and problem-solving
- Competitive salary up to £35,000 (negotiable based on experience)
- Company-based bonus and benefits package
- 23 days' holiday + 8 bank holidays, plus flexible working arrangements
- Frequent fam trips and opportunities for professional development
For a confidential discussion about this Travel Cruise Consultant role, please apply and a member of our team will be in touch to discuss your application.
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