Counsellor - Student Support Specialist
1 week ago
About the Role
We are seeking a highly skilled and experienced Counsellor to join our team at Study Group. As a Counsellor, you will play a pivotal role in providing essential support and guidance to our students, helping to improve and maintain their mental and emotional wellbeing.
Key Responsibilities
- Manage a caseload of student clients, offering online and in-person therapeutic consultations, ongoing counselling sessions, and flexible follow-up and support arrangements.
- Provide specialist expertise and support, monitoring and managing student referrals, conducting assessments of support needs, and offering brief focused individual counselling.
- Act as a source of support, advice, and expertise for all staff, designing and delivering therapeutic, psychoeducational, and peer support groups and workshops.
- Prepare and deliver counselling information sessions as part of new student induction, ensuring visibility and accessibility of the counselling service.
- Develop, modify, and optimise service protocols and methodologies to enhance the delivery of stakeholder services, identifying areas for improvement and implementing changes.
- Collect and analyse student and stakeholder feedback to help define needs and requirements to improve the design, planning, and delivery of services.
- Maintain accurate and timely records of support and ongoing actions, ensuring compliance with data protection legislation.
- Lead counselling services within the centre, providing statistics, reports, and attending meetings, and contributing to the development of operational service activities to ensure excellence in the student experience.
- Participate in communities of practice and partnership working internally and externally, including wider ISC meetings, partnership meetings with the University, and individual supervision.
- Work closely with the Student Support Team to identify and support students with additional needs due to health or SEND.
- Monitor students attending counselling sessions, working with the Student Support Team to support and address concerns with any students that fail to attend counselling sessions.
- Feed into the ISC safeguarding team, providing information specific to students who are receiving counselling and escalating concerns as required.
About You
- A counselling or psychological therapy qualification to Bachelor's or Master's degree level (or equivalent).
- Current accreditation or registration with a recognised professional body (e.g. BACP, UKCP, BABCP or equivalent).
- Level 2 Safeguarding and Level 3 qualification (desirable).
- Experience and expertise in delivering time-limited individual and group interventions.
- Experience working with adolescents aged 17 years and knowledge of all safeguarding requirements.
- Experience in mental health risk and crisis management.
- Knowledge and experience in ensuring compliance with regulatory and organisational policy and guidelines.
- Experience in implementing policy and procedures and ability to contribute to planning at operational level.
- Experience working with diversity, including individuals with Protected Characteristics (desirable).
- Experience working with international clients and cultural awareness of the issues brought on by young international students (desirable).
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