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Interim Housing Repairs Manager

2 months ago

Cambridge, Cambridgeshire, United Kingdom Hundred Houses Society Full time
Interim Housing Repairs Manager - Hundred Houses Society
Cambridge, Cambridgeshire
Competitive Salary

Join the esteemed Hundred Houses Society during a pivotal phase of growth and contribute to their strategic enhancement initiatives on an interim basis. This position is set for a duration of 6-9 months.

Hundred Houses Society is dedicated to providing affordable, high-quality housing for the Greater Cambridge community, consistently aiming to elevate customer satisfaction.

In addition to expanding their portfolio of new residential properties, they are committed to upgrading and modernizing existing homes. With a rich legacy spanning nearly a century, the society operates on a foundation of strong ethical principles.
As the Interim Housing Repairs Manager, your primary responsibility will be to oversee all aspects of repairs, maintenance, and investment projects for Hundred Houses, which includes:

  • Managing contracts and fostering relationships with contractors involved in repairs, maintenance, and investment programs
  • Providing effective leadership to the Repairs & Maintenance team
  • Collaborating closely with stakeholders within the organization and key partner entities
  • Encouraging a positive and motivating workplace culture
Key Responsibilities:

  • Leading and executing change management initiatives to drive business enhancements
  • Ensuring consistent performance across all repair, maintenance, and investment operations
  • Promoting a customer-centric and performance-driven culture
  • Accountable for establishing and achieving budgets related to repairs, maintenance, and investment projects, including realizing any agreed cost efficiencies
  • Ensuring optimal use of the Society's assets and resources
  • Focusing on value for money in key partnerships with contractors and suppliers
  • Encouraging collaborative efforts across all teams within the Society
  • Overseeing all property and customer health and safety matters
  • Understanding and embodying the core values of Hundred Houses Society

Core Focus Areas:

  • Managing vacant properties to ensure they are maintained and relet promptly to the agreed standards
  • Leading investment initiatives, including major component renewals and other maintenance projects
  • Overseeing contract management responsibilities for all repairs, maintenance, and investment activities
  • Ensuring that all repair, maintenance, and investment services meet established customer service standards
Required Experience and Skills:

  • Degree in Property Management or equivalent qualifications (e.g., RICS/CIOB)
  • Technical expertise in property surveying and building construction
  • Experience in contract management and construction processes
  • Knowledge of health and safety regulations and property-related legislation
  • Proficient in developing technical specifications for tendering contracts
  • Experience supervising contractors on construction projects
  • Strong procurement and contract management skills
  • Excellent communication, influencing, and negotiation abilities
  • Strong written, numerical, and verbal skills, with a strategic mindset for solving complex issues
  • Highly developed customer service and interpersonal skills