Customer Experience Liaison

1 month ago


Walthamstow, Greater London, United Kingdom The Vet Full time

We are seeking a highly skilled Customer Experience Coordinator to join our team at The Vet Waltham Forest. This is an excellent opportunity to work in a friendly and well-established environment, dedicated to delivering exceptional customer service.

Key Responsibilities:

We are looking for a customer service professional who can create a positive, welcoming, and efficient environment for customers and their pets. As a Customer Experience Coordinator, you will be the first point of contact for our customers, providing a warm and friendly welcome to our reception area.

What We Offer:

We provide comprehensive training and development opportunities to ensure our team members have the skills and knowledge to excel in their roles. Our Customer Experience Coordinators are supported by our CPD for veterinary reception teams, provided through the BVRA (British Veterinary Receptionist Association).

Benefits:

We offer a range of benefits to attract and retain the best talent in the industry, including:

  • Profit share bonus
  • Long service recognition
  • Income protection
  • Compassionate leave
  • Surgery discounts


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