Billing Operations Specialist

1 week ago


Telford, Telford and Wrekin, United Kingdom Cedar Full time
About the Role

Cedar is seeking a highly skilled Billing Assistant to join their finance team. This role is pivotal in ensuring the accuracy and efficiency of the billing process, contributing to the overall financial health and smooth operation of the organization.

Key Responsibilities
  • Prepare sales invoices for review by the line manager, ensuring timely and accurate billing.
  • Collaborate with the Commercial and Legal Teams to bill large one-off contracts accurately and timely, in accordance with contract terms.
  • Participate in the customer onboarding process, assisting account management teams in managing customer expectations and discussing requirements to maintain robust and sustainable billing processes.
  • Capture customer requirements with the project team to ensure billing allows for prompt payment.
  • Address customer queries and resolve any issues that arise regarding billing, providing excellent communication skills with both finance and non-finance individuals.
  • Assist with intercompany billing and raise bills between subsidiaries, ensuring accurate and efficient financial processes.
  • Reconcile source data against billed data to verify the accuracy of the manual billing process, demonstrating a strong attention to detail.
Essential Experience
  • Strong Excel skills, including Lookups and Pivot Tables, to analyze and manage large datasets.
  • Background in the telecoms industry, with a deep understanding of billing processes and financial regulations.
  • Proficiency in Microsoft Office, including Word, Excel, and PowerPoint, to create and manage financial documents.
  • Ability to meet deadlines and manage expectations, working effectively in a fast-paced environment.
  • Capable of detailed work while considering the bigger picture, with a strong focus on accuracy and attention to detail.
  • Self-motivated and able to work both independently and as part of a team, with excellent communication and interpersonal skills.
  • Quick learner of tasks and processes, with a willingness to adapt to new systems and procedures.
  • Financial background with the ability to reconcile own work and demonstrate workings, with a strong understanding of financial principles and regulations.
Desirable Experience
  • Experience with Access Database, SalesForce, and NetSuite, to manage and analyze large datasets.
  • Telecoms billing experience, with a deep understanding of billing processes and financial regulations.
  • 'Big data' experience, with a strong understanding of data analysis and visualization.
  • Understanding of double entry bookkeeping, with a strong focus on accuracy and attention to detail.


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