Billing Operations Specialist

4 days ago


Telford, Telford and Wrekin, United Kingdom Cedar Full time
About the Role

Cedar is seeking a highly organized and detail-oriented Billing Assistant to join their finance team. This role is crucial in ensuring the accuracy and efficiency of the billing process, contributing to the overall financial health and smooth operation of the organization.

Key Responsibilities
  • Prepare sales invoices for review by the line manager, ensuring timely and accurate billing.
  • Collaborate with the Commercial and Legal Teams to bill large one-off contracts accurately and in accordance with contract terms.
  • Participate in the customer onboarding process, assisting account management teams in managing customer expectations and discussing requirements to maintain robust and sustainable billing processes.
  • Capture customer requirements with the project team to ensure billing allows for prompt payment.
  • Address customer queries and resolve any issues that arise regarding billing, providing excellent customer service.
  • Assist with intercompany billing and raise bills between subsidiaries, ensuring seamless financial operations.
  • Reconcile source data against billed data to verify the accuracy of the manual billing process, identifying and resolving any discrepancies.
Essential Experience
  • Strong Excel skills, including Lookups and Pivot Tables, to analyze and manage billing data.
  • Background in the telecoms industry, with a deep understanding of billing processes and procedures.
  • Proficiency in Microsoft Office, with the ability to work efficiently in a hybrid environment.


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