Accommodation Team Leader
7 days ago
Job Summary
We are seeking a highly skilled and experienced Accommodation Team Leader to join our team at Midcounties Co-operative. As a key member of our team, you will be responsible for providing support to managers in coaching, guiding, and coordinating the work of the team to complete their tasks.
Key Responsibilities
- Provide coaching and guidance to team members to ensure they have the necessary skills and knowledge to perform their duties effectively.
- Coordinate and manage the work of the team to ensure tasks are completed efficiently and to a high standard.
- Work closely with managers to understand the store's performance against financial targets and identify areas for improvement.
- Develop and maintain a good understanding of the products we sell and be able to offer guidance to customers on local products and promotions.
- Take ownership of ensuring customer complaints are dealt with professionally and in a timely manner.
- Be actively involved with community projects and supporting local community groups.
Shift Pattern
Your shift pattern may include some evenings and weekends, but we value your time outside of work and we'll make sure your rota is available 4 weeks in advance – giving you peace of mind to be able to make the most of your days off.
Benefits
- Flexibility to work a range of shifts, ranging from daytimes to evenings and weekends.
- Discounts on all 'Your Co-op' services, including Your Co-op Food, Your Co-op Childcare, Your Co-op Travel and more.
- Up to 60% off Childcare fees.
- Equal wages regardless of age.
- Refer a Friend Scheme.
- Paid time off for volunteering.
- Colleague Support Fund.
- GroceryAid Colleague Mental Health Support.
- Ethical mobile and broadband deals.
- Annual leave that grows with your career.
- Full training and accredited development programmes.
- Uniform.
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