Team Leader

3 weeks ago

Leamington Spa, Warwickshire, United Kingdom Marston Holdings Full time
Team Leader - Valid UK driving licence required. At Marston Holdings, we pride ourselves on being more than just a service provider; we are dedicated to enhancing community experiences. Our skilled frontline personnel and supportive back-office teams deliver outsourced services to both public and private sectors. These services encompass extensive parking and street management solutions that play a vital role in fostering safe and enjoyable environments for all.

In this position, you will oversee a group of Civil Enforcement Officers on-site, conducting daily briefings, addressing escalated inquiries from both your team and the public, and monitoring key performance indicators (KPIs).

As a Team Leader, you will serve as the eyes and ears of the community, empowering your team to continue the crucial work performed by Civil Enforcement Officers.

What can you expect from this role?

  • Competitive pay starting at £13.29 per hour, increasing to £14.29 per hour after a successful six-month probation period.
  • Flexible working hours to promote a healthy work/life balance.
  • 28 days of annual leave, inclusive of public holidays.
  • Employee benefits tailored to your lifestyle, including discounts on shopping, travel, and leisure activities, as well as health and wellness programs.
  • Enhanced maternity and paternity leave options, subject to eligibility criteria.
  • Pension plan.
  • Provision of full uniform and training, along with excellent opportunities for professional development.
What qualifications are necessary for a Team Leader?

  • A valid UK driving licence is essential.
  • Prior experience in a supervisory or management capacity.
  • Strong communication skills.
  • Self-motivated with a focus on customer service.
  • Enjoyment of outdoor work.
  • Flexibility to work various shifts.
  • Ability to work independently.
  • Familiarity with Microsoft Office applications.
We are committed to fostering an inclusive workplace and welcome applications from all qualified individuals, regardless of gender identity, ethnic background, nationality, religion, age, sexual orientation, disability status, or any other protected characteristic. Our recruitment and development processes are based on merit and a shared passion for achieving better outcomes.

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