Co-op Team Leader

7 days ago


Leamington Spa, Warwickshire, United Kingdom Midcounties Co-operative Full time

Job Summary

We are seeking a highly skilled and experienced Team Leader to join our Accommodation Team at Midcounties Co-operative. As a Team Leader, you will be responsible for providing support to managers in coaching, guiding, and coordinating the work of the team to complete their tasks.

Key Responsibilities

  • Provide coaching and guidance to team members to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Coordinate and prioritize tasks to ensure the team is working efficiently and effectively.
  • Monitor and report on team performance, identifying areas for improvement and implementing changes as necessary.
  • Develop and maintain strong relationships with colleagues and stakeholders to ensure effective communication and collaboration.
  • Take ownership of customer complaints and ensure they are dealt with professionally and efficiently.
  • Be actively involved in community projects and support local community groups.

Requirements

  • Flexibility to work a range of shifts, including evenings and weekends.
  • Ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills.
  • Ability to prioritize tasks and manage time effectively.
  • Knowledge of the products and services offered by Midcounties Co-operative.

Benefits

  • Discounts on all 'Your Co-op' services, including food, childcare, travel, and more.
  • Up to 60% off childcare fees.
  • Equal wages regardless of age.
  • Refer a Friend Scheme.
  • Paid time off for volunteering.
  • Colleague Support Fund.
  • GroceryAid Colleague Mental Health Support.
  • Ethical mobile and broadband deals.
  • Annual leave that grows with your career.
  • Full training and accredited development programmes.
  • Uniform.


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