Account Development Director

1 month ago

London, Greater London, United Kingdom Travel Trade Recruitment Full time
Development Executive

We are working with a lovely company who are looking for a Development Executive to join their team.

Key Responsibilities:
  • Client Interaction: Interact with client accounts from all over the world, in particular USA, Canada, Australia, and Portugal.
  • Relationship Development: Develop relationships with existing key and developing agent accounts to increase revenues and profitability.
  • Booking and Administration: Handle requests, bookings, confirmations, and documents through the back-office system.
  • Service Delivery: Book services for confirmed bookings and ensure accurate details are entered and kept updated in the back-office booking system.
  • Financial Management: Liaise with accounts department to invoice agents and pay supplier purchase invoices in a timely manner.
  • On-Tour Support: Provide on-tour support during office hours and part of an emergency service outside of hours for groups that are confirmed by the Account Assistant Development manager.
  • Feedback and Improvement: Advise management on feedback from agents, e.g., gaps in services, payment solutions needed.
  • Product Development: Create bespoke travel packages and itineraries and provide competitive quotations.
  • Quality Assurance: Follow up for feedback from clients and adjust product accordingly to ensure quality.

Benefits:

  • Company Pension.
  • Cycle to Work Scheme.
  • 20 days annual leave, plus Bank Holidays.

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