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Operational Improvement Specialist

2 months ago

Swindon, Swindon, United Kingdom 4Square Recruitment Ltd Full time
About the Role

We are seeking a skilled and passionate Business Analyst to join our dynamic team at 4Square Recruitment Ltd. The successful candidate will play a key role in understanding and documenting business requirements, analysing business processes, and supporting technical enablement efforts.

Key Responsibilities
  • Requirements Gathering:
    • Engage with stakeholders to gather and document detailed business requirements.
    • Conduct interviews, surveys, and workshops to understand needs.
    • Create comprehensive user stories, use cases, and functional specifications.
  • Documentation:
    • Analyse and document current business processes using visual tools like flowcharts and diagrams.
    • Develop a data mapping framework and define the data dictionary.
    • Propose optimized workflows to improve efficiency.
  • Communication & Collaboration:
    • Prepare clear and concise documentation for technical and non-technical audiences.
    • Facilitate workshops, presentations, and meetings to validate and disseminate information.
    • Collaborate closely with development and test teams to ensure alignment with project goals.
  • Analytical Support:
    • Conduct gap and impact analysis to identify and address discrepancies.
    • Support the creation of business cases and feasibility studies.
  • Documentation Management:
    • Maintain documentation standards and ensure the accuracy and relevance of all documentation.
    • Regularly review and update materials to reflect changes.
Requirements
  • Minimum of 3-5 years of experience as a Business Analyst, with a strong focus on requirements gathering and process documentation.
  • Proven experience in conducting requirements gathering sessions and documenting business processes.
Skills
  • Excellent written and verbal communication skills.
  • Strong analytical and problem-solving abilities.
  • Proficiency in documentation and process mapping tools such as Microsoft Office Suite, Visio, and other relevant software.
  • Ability to create detailed, clear, and concise documentation.
  • Familiarity with business process modelling techniques and methodologies.