Risk Management Deputy Leader

2 months ago

Ipswich, Suffolk, United Kingdom WTW Full time
{"title": "Special Contingency Risks (SCR) - Billing Team Deputy Leader", "subtitle": "Join our team as a Risk Management Deputy Leader", "content": "

Operational Support and Risk Management:

This role is responsible for the deputy management of a team that supports a Business Unit from within the Operations department. Working closely with a fast-paced team, providing accurate, effective operational and problem-solving support, within the Willis Towers Watson CEM framework.

The Role

Operational and Service Delivery

  • Supporting Line Management responsibility for UK-based K&R billing team
  • Understand, apply and where necessary explain the business unit policies and procedures.
  • Deliver timely and accurate end to end client documentation, within the CEM framework, FCA and contract certainty requirements
  • Loading of data into the relevant WTW systems, in an accurate and timely manner
  • Undertake and verify due diligence of new clients, markets and third parties
  • Review, monitor and provide resolution to technical questions from clients, markets, A&S, claims, compliance and business unit colleagues, to ensure that the client's best interests are maintained
  • Support the BU in accurate tracking and processing of revenue, as required
  • Assist and liaise with Xchanging, the bureau submission and Facilities teams on submission queries
  • Communicate effectively with colleagues, markets and others where appropriate to maximise service delivery levels
  • Undertake all mandatory training within the deadline set
  • Undertake annually required level of Continuous Professional Development
  • Perform quality checks on all documentation
  • Maintain confidentiality of information at all times and manage data in line with WTW guidelines
  • Any other duties as requested.
", "requirements": "

Requirements

Operational and Service Delivery

  • Supporting Line Management responsibility for UK-based K&R billing team
  • Understand, apply and where necessary explain the business unit policies and procedures.
  • Deliver timely and accurate end to end client documentation, within the CEM framework, FCA and contract certainty requirements
  • Loading of data into the relevant WTW systems, in an accurate and timely manner
  • Undertake and verify due diligence of new clients, markets and third parties
  • Review, monitor and provide resolution to technical questions from clients, markets, A&S, claims, compliance and business unit colleagues, to ensure that the client's best interests are maintained
  • Support the BU in accurate tracking and processing of revenue, as required
  • Assist and liaise with Xchanging, the bureau submission and Facilities teams on submission queries
  • Communicate effectively with colleagues, markets and others where appropriate to maximise service delivery levels
  • Undertake all mandatory training within the deadline set
  • Undertake annually required level of Continuous Professional Development
  • Perform quality checks on all documentation
  • Maintain confidentiality of information at all times and manage data in line with WTW guidelines
  • Any other duties as requested.
", "contact": "

Contact Information

Please submit your application through our website.

"}

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