Bespoke Store Operations Manager

3 weeks ago

London, Greater London, United Kingdom Anya Hindmarch Full time

Bespoke Store Operations Manager

We are seeking a highly organized and detail-oriented individual to oversee the order management process in our Bespoke Store. As a key member of our team, you will be responsible for ensuring the smooth operation of our order management system, from initial customer inquiry to final delivery.

Key Responsibilities:

  • Manage and track orders from receipt to delivery, ensuring timely and accurate processing
  • Collaborate with the sales team to resolve customer inquiries and issues
  • Develop and maintain relationships with internal stakeholders to ensure seamless communication and coordination
  • Monitor and analyze order data to identify trends and areas for improvement
  • Implement process improvements to increase efficiency and reduce errors

Requirements:

  • Proven experience in order management or a related field
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficient in Microsoft Office and other relevant software

About Anya Hindmarch:

Anya Hindmarch is a leading luxury fashion brand known for its high-quality, bespoke products. We are committed to providing exceptional customer service and creating a unique shopping experience for our customers.

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