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Bespoke Consultant

2 months ago

London, Greater London, United Kingdom Hackett Full time
About Hackett London

Hackett London is a renowned luxury fashion brand that embodies the essence of British heritage and sophistication. Our commitment to quality, creativity, and attention to detail is reflected in every stitch of our bespoke garments.

Job Description

We are seeking a highly skilled and experienced Bespoke Consultant & Coordinator to join our team at the Hackett Savile Row Store. As a key member of our team, you will be responsible for delivering exceptional customer experiences, managing bespoke customer databases, and supporting the Store Manager in daily operations.

Key Responsibilities
  • Provide exceptional customer service, working closely with the Head Cutter to offer the highest quality service and reflect the brand values.
  • Manage bespoke customer databases, ensuring accurate records and production timelines.
  • Support the Store Manager in daily operations, including sales, shop operations, and cultural fit.
  • Work closely with the Head of Tailoring on strategic projects, reporting any matters regarding the bespoke department.
Requirements
  • Minimum two years of relevant experience in fashion retail.
  • English speaker, with other languages a plus.
  • Experience in retail logistics and operations, managing bespoke customer databases, and client management.
  • Strong team player with a commercial mindset, excellent communication skills, and a helpful and kind attitude.