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HR Central Service Delivery Manager EMEA

2 months ago

London, Greater London, United Kingdom Wyndham Hotels & Resorts Full time
Job Summary

As a key member of the HR team, the HR Central Service Delivery Manager - EMEA will play a pivotal role in delivering HR services to team members across the region. This role will be responsible for implementing activities that support the company's strategy from a people perspective, ensuring seamless HR delivery across the entire employee lifecycle.

Key Responsibilities
  • Manage key HR administration processes to ensure compliance and participate in all elements of the team member life cycle, including hiring, development, and retention.
  • Support the talent and performance review cycle, as well as people matters across the EMEA corporate population.
  • Be accountable for the payroll process in all countries, including regular pay cycles and commission payments.
  • Consolidate processes and achieve efficiencies in areas such as HR, Finance, and Shared Services / Facilities.
Complexity, Scope, and Financial Responsibility

The activities and contribution of this role will impact the performance of the business. The HR Central Service Delivery Manager - EMEA will act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.

Abilities/Key Competencies/Skills
  • Education to bachelor's degree level or beyond in Hotel/Hospitality Management, HR, or business discipline, or equivalent experience.
  • CIPD Qualified.
  • Generalist HR experience, including compensation, payroll, performance management, talent management, resourcing, and employee relations.
  • Experience in a corporate HR environment.
  • Fluency in verbal and written English is essential; an additional European language would be an advantage.
  • Highly capable user of Microsoft Office programmes, including Excel, Word, PowerPoint, and Outlook.
  • Previous working experience in a global company is essential.