Customer Service and Stock Replenishment Assistant

7 days ago


St Lawrence, United Kingdom Waitrose & Partners Full time
Job Description

Job Title: Night Replenishment Assistant - Supermarket Team Member

Job Summary:

We are seeking a highly motivated and organized Night Replenishment Assistant to join our team at Waitrose & Partners. As a Night Replenishment Assistant, you will play a critical role in ensuring that our stores are fully stocked and ready for customers. You will be responsible for replenishing stock, maintaining a clean and safe working environment, and providing excellent customer service.

Key Responsibilities:

  • Replenish stock on the shop floor to ensure that products are available for customers
  • Maintain a clean and safe working environment, including the shop floor, stockrooms, and back-of-house areas
  • Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner
  • Work collaboratively with other team members to achieve sales and customer service targets
  • Contribute to the overall success of the store by participating in visual merchandising, stock management, and other tasks as required

Requirements:

  • Previous experience in a retail or customer-facing role is desirable
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Physical stamina to lift and move stock
  • Flexibility to work a variety of shifts, including evenings and weekends

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative team environment
  • The opportunity to work for a leading retailer with a strong commitment to customer service and community involvement


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