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Beauty Brand Manager

2 months ago


Sheffield, Sheffield, United Kingdom Frasers Group Full time
About the Role

We are seeking an experienced Beauty Account Manager to join our team at the Luxury Flagship Store in Meadowhall. As a key member of our team, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities
  • Provide expert application of Pat McGrath Lab cosmetics products to customers
  • Maintain specialized product knowledge and reinforce Pat McGrath application techniques with the team
  • Accountable for achieving sales goals and analyzing sales data to create strategies with management
  • Share knowledge with customers to provide exceptional and personalized service
  • Work collaboratively with the team to create a memorable customer experience
  • Manage customer feedback and use it to continually raise the bar for service, sales, and retail standards
  • Adapt to the challenges of a fast-paced work environment and be flexible with working hours
  • Own the planning and delivery of in-store events and maintain a high level of stock and counter presentation
  • Build a clientele and model excellent customer service
  • Ensure compliance with all policies and procedures and champion our company culture and values
Requirements
  • Experienced Lead Makeup Artist with a minimum of 2 years' experience
  • Ability to perform makeup applications that align with the brand service menu
  • Confidently connects artistry and education to sales
  • Social/digital portfolio of work with significant following preferred
  • Comprehensive knowledge of current beauty trends and latest products
  • A great communicator and team player
  • Well-informed and up-to-date with brand training and competitor activity
  • Known to be a sales and service expert with a passion for delivering exceptional customer experiences
  • Flexible and responsive to business needs
  • A confident coach and self-driven to upskill and learn
What We Offer
  • Basic salary £28,256
  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Stocktake Bonuses
  • Eligibility for basic and enhanced commission on sales, retail incentive scheme, and generous employee product discount
  • Annual product allocation
  • Monthly Group Rewards and Recognition
  • Long Service awards
  • Join the Fearless1000 Incentive Scheme
  • 28 Days Holiday
  • 50% Instore Uniform Discount
  • Discounted Gym membership
  • Group Wide 20% Discount across all Frasers Group brands