Store Manager

2 days ago


Woking, Surrey, United Kingdom Costa Coffee Full time

About the Role

We're seeking a highly motivated and experienced Store Manager to join our team at Costa Coffee. As a Store Manager, you will be responsible for leading a team of baristas and sales assistants to deliver exceptional customer experiences and drive sales growth.

Key Responsibilities

  • Lead a team of baristas and sales assistants to achieve sales targets and deliver exceptional customer experiences
  • Manage store operations, including inventory management, stock control, and cash handling
  • Develop and implement sales strategies to drive growth and increase customer loyalty
  • Train and develop team members to improve their skills and knowledge
  • Monitor and control controllable costs, including labor, stock, and utilities

About You

We're looking for a candidate with a passion for coffee and people. You should have:

Leadership experience, preferably in a retail or hospitality environmentA commercial mind with the ability to think ahead and see the bigger pictureExcellent communication and interpersonal skillsAble to work under pressure and execute at pace

What We Offer

We're proud to offer a range of benefits, including:

A competitive salary and bonus scheme33 days holiday (inclusive of bank holidays)Bespoke training and development to suit your career aspirationsFree handmade drinks and 50% discount on food and bottled drinks (whilst on shift)Costa Discount App – 50% off food & drinks in Costa owned stores when you're not workingShare Incentive Plan – Giving you the chance to become a shareholder in Coca-ColaSalary Sacrifice Pension Scheme up to 10% matchedCycle to work schemeDedicated discounts app so you can make savings on the go

About Us

At Costa Coffee, we're passionate about delivering exceptional customer experiences and driving growth. We're a team of coffee lovers who share a love for great coffee and a desire to make a difference in our communities.


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