Customer Service Representative

2 weeks ago


Lowestoft, Suffolk, United Kingdom Warner Hotels Full time

Job Opportunity at Warner Hotels

About the Role

We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Warner Hotels. As a key member of our Hospitality department, you will play a vital role in delivering exceptional service to our guests.

Key Responsibilities

  • Provide outstanding customer service to guests, ensuring their stay with us is memorable and enjoyable.
  • Work closely with the Food and Beverage Manager to ensure the smooth operation of our hospitality services.
  • Develop and maintain relationships with guests, understanding their needs and preferences.
  • Contribute to the development of our hospitality services, suggesting improvements and new ideas.
  • Participate in training and development programs to enhance your skills and knowledge.

Requirements

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Passion for delivering exceptional customer service, with a focus on meeting and exceeding guest expectations.
  • Flexibility and adaptability, with the ability to work varied shifts and respond to changing situations.
  • Commitment to ongoing learning and development, with a desire to grow and progress in your career.

What We Offer

  • Competitive hourly rate, with opportunities for career development and progression.
  • Free use of gym and leisure facilities, promoting a healthy work-life balance.
  • Free or discounted food on site, allowing you to enjoy our hospitality services.
  • Access to numerous discounts and offers with national brands and retailers.
  • Opportunities for career development, through externally recognized qualifications and in-house training.
  • 20% discount for you, family, and friends across our Bourne Leisure brands.

Why Choose Warner Hotels?

We are a dynamic and supportive team, committed to delivering exceptional service to our guests. We offer a range of benefits and opportunities for career development, making us an attractive choice for those seeking a rewarding and challenging role.



  • Lowestoft, Suffolk, United Kingdom Service Service Employment Agency Limited Full time

    About the RoleWe are seeking a highly organized and detail-oriented Financial Services Administrator to join our team at Service Service Employment Agency Limited. As a key member of our team, you will play a vital role in providing exceptional client service and administrative support to our Financial Planners.Key ResponsibilitiesClient ServicePrepare and...


  • Lowestoft, Suffolk, United Kingdom Marston's Full time

    **About Marston's**We're a leading hospitality company with a passion for delivering exceptional experiences to our guests.**Your Role**As a Team Member at Marston's, you'll be the face of our brand, welcoming guests with a smile and providing top-notch service throughout their visit.**Key Responsibilities**Help create and maintain a vibrant, welcoming...


  • Lowestoft, Suffolk, United Kingdom Marston's Full time

    **About Marston's**We're a leading hospitality company with a passion for delivering exceptional experiences to our guests.**Your Role**As a Team Member at Marston's, you'll be the face of our brand, welcoming guests with a smile and providing top-notch service throughout their visit.**Key Responsibilities**Help create and maintain a vibrant, welcoming...


  • Lowestoft, Suffolk, United Kingdom Cooks Motor Group Full time

    About the RoleJob SummaryWe are seeking a highly motivated and enthusiastic Sales Executive to join our team at Cooks Motor Group. As a Sales Executive, you will be responsible for delivering exceptional customer service and driving sales growth in our Audi dealership.Key ResponsibilitiesProspect for new customers through various channels and maintain a...


  • Lowestoft, Suffolk, United Kingdom Cooks Motor Group Full time

    About the RoleJob SummaryWe are seeking a highly motivated and enthusiastic Sales Executive to join our team at Cooks Motor Group. As a Sales Executive, you will be responsible for delivering exceptional customer service and driving sales growth in our Audi dealership.Key ResponsibilitiesProspect for new customers through various channels and maintain a...

  • Customer Onboarder

    4 weeks ago


    Lowestoft, Suffolk, United Kingdom PWE Recruitment Group Full time

    Are you enthusiastic and keen to start a career in customer support? Join our client, a growing company, renowned for its unique service offering in the offshore energy sector. They provide consultancy and membership intelligence services on a global scale and are continuously developing their sales approach. Be a part of this dynamic environment About the...


  • Lowestoft, Suffolk, United Kingdom Adecco Full time

    Job Summary:We are seeking a friendly and outgoing individual to join our team as a Leaflet Distributor. As a key member of our team, you will be responsible for engaging with customers and providing exceptional customer service.Key Responsibilities:Hand out vouchers to customers in a professional and friendly mannerEngage with customers and answer any...


  • Lowestoft, Suffolk, United Kingdom whitbread Full time

    Restaurant Supervisor RoleWe're currently recruiting for a Restaurant Supervisor to join our team at Beefeater in Lowestoft. As a Restaurant Supervisor, you'll be the vital link between the kitchen and our Front of House team, ensuring seamless service delivery and exceptional customer experiences.Key Responsibilities:Lead and manage your team to deliver...


  • Lowestoft, Suffolk, United Kingdom whitbread Full time

    Restaurant Supervisor RoleWe're currently recruiting for a Restaurant Supervisor to join our team at Beefeater in Lowestoft. As a Restaurant Supervisor, you'll be the vital link between the kitchen and our Front of House team, ensuring seamless service delivery and exceptional customer experiences.Key Responsibilities:Lead and manage your team to deliver...


  • Lowestoft, Suffolk, United Kingdom Suffolk County Council Full time

    Suffolk County Council – Hybrid Role Salary: £32,076 per annum (pro rata for part-time) 37 hours per week - Flexible working arrangements available Permanent Position This position is exclusively for current Suffolk County Council Redeployment staff. At Suffolk County Council, we are dedicated to enhancing the lives of our clients,...


  • Lowestoft, Suffolk, United Kingdom Suffolk County Council Full time

    Suffolk County Council – Hybrid Role Salary: £32,076 per annum (pro rata for part-time) Work Hours: 37 hours per week with flexible options Employment Type: Permanent This position is exclusively available to current Suffolk County Council Redeployment staff. At Suffolk County Council, we are dedicated to enhancing the lives of our...

  • HGV Class 2 Driver

    3 days ago


    Lowestoft, Suffolk, United Kingdom Lacons Brewery Ltd Full time

    Job SummaryWe are seeking a reliable and skilled HGV Class 2 Driver to join our team at Lacons Brewery Ltd. As a key member of our logistics team, you will be responsible for safely transporting our products to on-trade retailers across the region.Key ResponsibilitiesDrive an HGV Class 2 vehicle (LGV C) to deliver products to customers in a timely and...

  • HGV Class 2 Driver

    2 weeks ago


    Lowestoft, Suffolk, United Kingdom Lacons Brewery Ltd Full time

    Job SummaryWe are seeking a reliable and skilled HGV Class 2 Driver to join our team at Lacons Brewery Ltd. As a key member of our logistics team, you will be responsible for safely transporting our products to on-trade retailers across the region.Key ResponsibilitiesDrive an HGV Class 2 vehicle (LGV C) to deliver products to customers in a timely and...


  • Lowestoft, Suffolk, United Kingdom Norfolk Care Full time

    Norfolk Care is seeking an experienced Care Coordinator to join our team in a unique opportunity for growth and expansion.About Us:Norfolk Care is a leading provider of home care services, dedicated to enriching people's lives through maximising their own potential.Our Mission:We put our clients at the heart of everything we do, driving ourselves forward...


  • Lowestoft, Suffolk, United Kingdom Norfolk Care Full time

    Norfolk Care is seeking an experienced Care Coordinator to join our team in a unique opportunity for growth and expansion.About Us:Norfolk Care is a leading provider of home care services, dedicated to enriching people's lives through maximising their own potential.Our Mission:We put our clients at the heart of everything we do, driving ourselves forward...

  • HGV Class 2 Driver

    1 week ago


    Lowestoft, Suffolk, United Kingdom Lacons Brewery Ltd Full time

    Job SummaryWe are seeking a highly skilled and experienced HGV Class 2 Driver to join our team at Lacons Brewery Ltd. As a key member of our logistics team, you will be responsible for safely transporting our products to on-trade retailers across the region.Key ResponsibilitiesDrive an HGV Class 2 vehicle (LGV C) to deliver products to customers in a timely...

  • HGV Class 2 Driver

    3 days ago


    Lowestoft, Suffolk, United Kingdom Lacons Brewery Ltd Full time

    Job SummaryWe are seeking a highly skilled and experienced HGV Class 2 Driver to join our team at Lacons Brewery Ltd. As a key member of our logistics team, you will be responsible for safely transporting our products to on-trade retailers across the region.Key ResponsibilitiesDrive an HGV Class 2 vehicle (LGV C) to deliver products to customers in a timely...


  • Lowestoft, Suffolk, United Kingdom RedCat Pubs Full time

    Hotel Front Desk AssociateWhat We Offer:Tronc25% discount on all food, beverages, and accommodations at all RedCat Venues* (T&C's apply)Opportunities for career advancement within a growing organizationFinancial wellness initiativesEmployee recognition programsApprenticeship opportunities24/7 access to training and development resourcesWellness initiativesWe...


  • Lowestoft, Suffolk, United Kingdom Stacatruc Full time

    About the RoleWe are seeking a highly skilled and experienced Forklift Service Engineer to join our East Field Service Engineers team at Stacatruc. As a key member of our Service Department, you will be responsible for maintaining, repairing, servicing, and modifying a range of material handling equipment.Key ResponsibilitiesPerform services, maintenance,...


  • Lowestoft, Suffolk, United Kingdom Stacatruc Full time

    About the RoleWe are seeking a highly skilled and experienced Forklift Service Engineer to join our East Field Service Engineers team at Stacatruc. As a key member of our Service Department, you will be responsible for maintaining, repairing, servicing, and modifying a range of material handling equipment.Key ResponsibilitiesPerform services, maintenance,...