Divisional Sales Director
3 weeks ago
Divisional Sales Director Opportunity
We are seeking an experienced Divisional Sales Director to join our team at haart. As a key member of our leadership team, you will be responsible for driving sales growth and leading a high-performing team of Mortgage and Protection Advisors.
Key Responsibilities:
- Contribute to the development and implementation of the financial services strategy, driving income and profitable growth within the division.
- Recruit, lead, and develop a highly effective Financial Services team, embedding the core behaviours, values, and principles of the network and company.
- Prepare and deliver the Financial Services Division income and profit budget, monitoring, reporting, and forecasting operating and financial results.
- Maintain an in-depth knowledge of Financial Services regulation and core products, including those licensed to sell by the company.
- Monitor and evaluate Divisional key performance indicators, including customer satisfaction, and identify trends to develop and implement initiatives to improve these.
- Deliver the achievement of cross-sales and referral activity, promoting all initiatives designed to improve results.
- Ensure the implementation and adherence to necessary systems and controls to manage key risks and maintain standards, as required by our chosen Network.
- Maintain the role of supervisor as defined by our Network's Training and Competence scheme.
- Communicate regularly with the Head of Sales Quality to ensure all necessary messages and standards are up to date and cascaded correctly and adhered to by all Financial Services employees.
- Always maintain open dialogue with the Financial Services Director.
- Effectively handle customer complaints following the Company complaints procedure and managing business exposure.
- Create a universal knowledge and understanding, committing to the adoption of HR processes and best practices, including recruitment and selection, training and development, activity and performance management, and employee relations.
- Create and drive a culture of coaching that leads to a high-performance culture (best in class ethos).
- Work collaboratively across the Chapter business streams, maximising the profitable working relationship.
- Ensure best practice and successes are shared within the Financial Services Chapter.
Core Behaviours:
- Demonstrate a personal commitment to identifying customers' apparent and underlying needs and continually seeking to provide the highest quality service.
- A thirst for knowledge and development of oneself and others, supporting career development and results-focused.
- Have a clear vision and work relentlessly to communicate and deliver.
- Excel under pressure while working to tight deadlines and manage challenging situations and conversations.
- Accept responsibility for own actions and decisions and demonstrate commitment to accomplish work in an ethical, efficient, and cost-effective manner.
- Adjust planned work by gathering relevant information and applying critical thinking to address multiple demands and completing priorities in a changing environment.
- Demonstrate a personal commitment to creating an inclusive working environment, showing concern for success and wellbeing.
- Act with honesty and integrity at all times and as a long-term mentor and coach.
Requirements:
- Relevant professional qualifications, including full CeMAP or CII equivalent, are crucial.
- Minimum 5 years' experience of Mortgage and Protection Advising is essential.
- Must live within the geographical area of the designated division.
We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:
- Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006).
- We'll need evidence of your right to work in the UK, in the form of:
- Passport/Birth Certificate.
We will also need:
- Proof of Address.
- National Insurance.
Subject to passing probationary period.
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