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Customer Success Manager
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Manchester, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeJob Description The Company: Privately owned London based SaaS solution focussed on advocacy across the company workforce. 2-Year plan to become a market leader in the Employee Communication space with a major focus on both UK and US growth! Operating at a carbon neutral level for 2 years! The Opportunity: Joining a small, but globally spread CSM team,...
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Customer Success Manager
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Client Success Manager
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Client Success Manager
4 days ago
Manchester, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeThe Company:B2B Demand Generation agency working with tech businesses across the UK,Highly invested and involved founders looking to drive success across the business.The Opportunity:Join as the first Client Success Manager! A brand new, strategic role working to drive client engagement, satisfaction, retention and growth.As the client key contact for c.25...
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Client Success Manager
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Client Success Manager
5 days ago
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Customer Success Manager
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Manchester, United Kingdom https:jobs-redefined.cositemap Full timeSafetyCulture is a customer and product-led SaaS company with a mission to empower front-line workers to drive operational excellence and take ownership of their safety and wellbeing. Our HQ is in Sydney, and we have offices in Manchester, Kansas City, Amsterdam, Manila, and Townsville. We're expanding our technology platform with products that give...
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Customer Success Manager
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Manchester, United Kingdom SafetyCulture Full timeJoin SafetyCulture as a Manager of Customer SuccessSafetyCulture is a customer and product-led SaaS company with a mission to empower front line workers to drive operational excellence and take ownership of their safety and wellbeing. We're looking for a Manager of Customer Success to refine our customer success strategy and deliver a world-class experience...
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Customer Success Manager
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Manchester, United Kingdom SafetyCulture Full timeJoin SafetyCulture as a Manager of Customer SuccessSafetyCulture is a customer and product-led SaaS company with a mission to empower front line workers to drive operational excellence and take ownership of their safety and wellbeing. We're looking for a Manager of Customer Success to refine our customer success strategy and deliver a world-class experience...
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Customer Success Manager
3 weeks ago
Manchester, United Kingdom SafetyCulture Full timeJob Title: Manager of Customer SuccessAt SafetyCulture, we're on a mission to empower front-line workers to drive operational excellence and take ownership of their safety and wellbeing. We're seeking a seasoned professional to join our team as a Manager of Customer Success.About the RoleWe're looking for a strategic and purpose-driven leader who can deliver...
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Customer Success Manager
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Manchester, United Kingdom Infinity Full timeAbout InfinityInfinity is a market-leading advanced analytics and call-tracking service working with some of the world's most well-known brands.Job OverviewWe are seeking a highly motivated individual to join our Customer Success team as a Customer Success Manager. In this role, you will be responsible for managing renewals and commercial conversations with...
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Customer Success Manager
1 month ago
Manchester, United Kingdom Infinity Full timeAbout InfinityWe are a market-leading advanced analytics and call-tracking service working with some of the world's most well-known brands.Job OverviewWe are seeking a highly motivated individual to join our Customer Success team as a Customer Success Manager. In this role, you will be responsible for managing renewals and commercial conversations with...
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Customer Success Manager
1 month ago
Manchester, United Kingdom Infinity Full timeAbout InfinityInfinity is a market-leading advanced analytics and call-tracking service working with some of the world's most well-known brands.Job OverviewWe are seeking a highly motivated individual to join our Customer Success team as a Customer Success Manager. In this role, you will be responsible for managing renewals and commercial conversations with...
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Customer Success Manager
1 month ago
Manchester, United Kingdom Infinity Full timeAbout InfinityWe are a market-leading advanced analytics and call-tracking service working with some of the world's most well-known brands.Job OverviewWe are seeking a highly motivated individual to join our Customer Success team as a Customer Success Manager. In this role, you will be responsible for managing renewals and commercial conversations with...
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Customer Success Manager
3 weeks ago
Manchester, United Kingdom Infinity Full timeAbout InfinityInfinity is a market-leading advanced analytics and call-tracking service working with some of the world's most well-known brands.Job OverviewWe are seeking a highly motivated individual to join our Customer Success team as a Customer Success Manager. In this role, you will be responsible for managing renewals and commercial conversations with...
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Customer Success Manager
2 weeks ago
Manchester, United Kingdom SafetyCulture Full timeCustomer Success ManagerAt SafetyCulture, we're on a mission to empower front-line workers to drive operational excellence and take ownership of their safety and wellbeing. As a Customer Success Manager, you'll play a pivotal part in refining our customer success strategy and ensuring the delivery of a world-class experience to our customers.Key...
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Customer Success Manager
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Manchester, United Kingdom Remark Able Full timeA Customer Success Manager is required for a fast-growing SaaS business. The company has achieved remarkable growth, and with Series A funding, they're looking to scale up their Customer Success team.The ideal candidate will have 2+ years of experience in Customer Success within a complex SaaS product, with a demonstrable background of delighting customers....
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Customer Success Manager
3 weeks ago
Manchester, United Kingdom SafetyCulture Full timeSafetyCulture is a customer and product-led SaaS company with a mission to empower front-line workers to drive operational excellence and take ownership of their safety and wellbeing. Our HQ is in Sydney, and we have a presence in Kansas City, Amsterdam, Manila, and Townsville. We're continuously expanding our technology platform with products that give...
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Customer Success Manager
1 month ago
Manchester, United Kingdom InterQuest Group Full timeOur client offers the best-in-class and most advanced advertising technology and content solutions. Due expansion, they’re recruiting a Customer Success Manager to be based from their office in Manchester, where there is a hybrid working policy in place. The role will pay up to £45,000.As a Customer Success Manager, you'll be the trusted advisor to...
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Customer Success Manager
1 month ago
Manchester, United Kingdom InterQuest Group Full timeOur client offers the best-in-class and most advanced advertising technology and content solutions. Due expansion, they’re recruiting a Customer Success Manager to be based from their office in Manchester, where there is a hybrid working policy in place. The role will pay up to £45,000.As a Customer Success Manager, you'll be the trusted advisor to our...
Customer Success Manager
2 months ago
{"About Us": "Lunio is a rapidly growing company with ambitious growth targets, and our people are our secret weapon. We have headquarters in Manchester City Centre, and offices in London, although we have set our sights on being one of the biggest SaaS names on this side of the galaxy. This means there's lots of room for growth and for you to really carve out a space for yourself. We want to be recognised as a Marketer's secret weapon and a must-have for any tech stack.", "About the Role": "The Customer Success Manager (CSM) at Lunio is a critical part of our customer-facing team - driving the success of our customers on the Lunio platform. You will need to be well-versed in client account management, digital/paid media marketing and demonstrate strong commercial know-how. As a CSM, you'll serve as the primary point of contact for assigned customers, managing the entire customer lifecycle, focusing on positive business outcomes and identifying opportunities for growth within customer accounts.", "Key Responsibilities": "As a CSM, your primary mission will be to maximise our customers' value from the Lunio platform through developing and maintaining close relationships with management, activation teams, and/or key stakeholders throughout the customer lifecycle. This includes taking ownership of a defined book of business, collaborating with the Head of Customer Success to plan and execute a clearly defined success framework, and driving customer adoption of Lunio solutions.", "About You": "We're looking for an experienced Digital/Paid Media Professional with a demonstrated track record in managing digital/paid media campaigns effectively. You'll need to be proficient in utilising various ad platforms and tools for campaign management, and have a strong understanding of paid media strategy and optimisation tactics.", "What We'd Love to See": "While not essential, previous experience in a commercial account management or customer success role would be beneficial. You'll also need to be able to identify customer pain and turn this into an opportunity for Upsell/Cross Sell, and have a proactive approach to contract renewals, reducing risk of churn.", "Compensation, Perks & Benefits": "We offer a competitive salary of £40,000, hybrid working and flexible hours, commuter contribution (up to £300pm dependent on location), extended parental leave, employee assistance programme, 22 days holiday (plus public holidays), £500/year wellbeing allowance, and climate positive workforce.", "Join Our Team": "If you're a motivated and results-driven individual with a passion for digital media and customer success, we'd love to hear from you.", "Contact Us": "Please submit your application through our website.", "Note": "We're an equal opportunities employer and welcome applications from all qualified candidates.", "Disclaimer": "Lunio is a registered trademark of Lunio Limited.", "Copyright": "2023 Lunio Limited. All rights reserved.", "Terms of Use": "Please read our terms of use before applying.", "Privacy Policy": "Please read our privacy policy before applying.", "Cookie Policy": "Please read our cookie policy before applying.", "Accessibility Statement": "Please read our accessibility statement before applying.", "Social Media": "Follow us on social media to stay up-to-date with the latest news and updates.", "Newsletter": "Subscribe to our newsletter to receive the latest news and updates.", "Blog": "Read our blog to stay up-to-date with the latest industry insights and news.", "FAQs": "Read our FAQs to learn more about our company and the role.", "Apply Now": "Apply now to join our team.", "Submit Your Application": "Submit your application through our website.", "Thank You": "Thank you for your interest in joining our team.", "Good Luck": "Good luck with your application.", "Best Regards": "Best regards, [Your Name]."}
