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Field Service Engineer

2 months ago


Farnborough, Hampshire, United Kingdom Philips Full time

Job Summary:

We are seeking a highly skilled Field Service Engineer to join our team in the Oxford/Reading area. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services for our advanced imaging equipment.

Key Responsibilities:

  • Technical Support: Offer expert advice and solutions to customers and colleagues, providing field and remote technical support to ensure optimal performance of our imaging equipment.
  • Equipment Maintenance: Perform corrective, preventative, installation, and field change order activities to ensure our equipment is functioning at its best.
  • Problem-Solving: Diagnose system failures and determine cost-effective solutions to resolve technical issues.
  • Team Collaboration: Participate in a remote support rotation and work collaboratively with our regional team of Field Service Engineers to deliver top-notch service to our customers.

About the Role:

This is an exciting opportunity to join a dynamic team at Philips, a leading health technology company dedicated to providing quality healthcare for all. As a Field Service Engineer, you will have the opportunity to work with cutting-edge technology and make a real difference in people's lives.

Requirements:

  • Education: HNC or Degree in Electro-engineering or a related field.
  • Technical Skills: Strong problem-solving skills, experience with Imaging Systems devices, and ability to adapt to new technologies.
  • Soft Skills: Excellent customer service and IT/network diagnosis skills, with a strong focus on delivering high-quality results.

What We Offer:

  • Competitive Salary and Benefits: A competitive salary and benefits package, including a flexible benefits program and pension contributions.
  • Professional Development: Access to Philips University for learning and development opportunities.
  • Work-Life Balance: 25 days holiday plus bank holidays, and family-friendly policies.