Young People Support Worker

2 weeks ago

Chester, Cheshire, United Kingdom NFP People Full time
About the Role

This is an exciting opportunity to join our organisation and contribute to the development of our Step Forward (Floating Support) services in Cheshire West and Chester. Our Step Forward service provides tailored support to young people aged 15-19 with care experience, helping them prepare for and transition into independent living in their own tenancy.

Key Responsibilities
  • Complete a full assessment of each young person's strengths, needs, and goals to develop a holistic and strengths-based support plan and tailored programme of support.
  • Provide a programme of support with young people to cover accommodation needs, independent living skills, support with education, employment, and learning, and social and emotional issues.
  • Support young people aged 15+ to prepare for independent living and develop necessary skills.
  • Understand and support young people using a trauma-informed approach, awareness, and understanding of adverse childhood experiences and acceptance and commitment therapy (ACT).
  • Provide support through regular visits, including support and advice, or more structured life-skills training as required.
  • Help young people apply for benefits, complete relevant application forms, train to learn budgeting skills, and manage money, including support to prioritise and pay bills and rent.
  • Actively support young people to stay in or enter suitable education, employment, and training.
  • Support young people to access and liaise with health services, including mental health services, drug and alcohol support services, and counselling referrals.
About You

You will need to have the following skills and experience:

  • Able to work on your own initiative but at the same time able to exercise sound judgement in knowing when to consult with peers and clients to meet the service KPIs.
  • A clear understanding and ability to implement risk management, information sharing, and data security arrangements.
  • Awareness of and commitment to equal opportunity and diversity practice.
  • Ability to promote and implement diversity practices and policies and treat colleagues and clients fairly and with respect.
  • Demonstrate ability to use IT to a level which will enable high-quality reporting to be carried out, including an ability to use data capture systems, including running queries and reports.
  • Experience in helping young people with setting up benefits, developing independent living skills, and maintaining their accommodation.
  • Experience working with young people who may have complex needs such as mental health issues, drug and alcohol misuse, domestic abuse, and offending behaviour.
What We Offer

In return for working with us, you will receive:

  • A comprehensive training package tailored to your needs and role.
  • Flexible working model for suitable roles.
  • 26 days annual leave rising to 30 after five years of service.
  • Family-friendly leave policies, including maternity, adoption, and parental leave, and Carers leave.
  • Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service.
  • Employee Assistance Programme and access to the app, including 24/7 GP appointments, prescription service, health checks, and nutrition advice.
  • Discount vouchers, including gym, retail, food and drink, travel, electricals, and more.
  • Cash benefit plan for you and your partner (living with you) and children under 18, including covering dental, optical, hospital stays, scans, and more.
  • Death in service (4x base salary).
  • Legal Advice line.

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