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Brand Liaison Officer

2 months ago

Crawley, West Sussex, United Kingdom Daniel Owen Ltd Full time
Resident Liaison Officer

Our client, a well-established main contractor, is seeking an experienced Resident Liaison Officer to join their team on a permanent basis in the Sussex area. As RLO, you will be responsible for developing positive relationships with residents to provide information and support during various construction projects, including kitchen and bathroom replacements, window replacements, re-roofing, and retrofit works.

Key Responsibilities:
  • Prevent and limit dissatisfaction among residents
  • Resolve complaints and queries efficiently
  • Communicate effectively with residents, stakeholders, and project teams
  • Manage time to meet deadlines and project milestones
  • Previous experience in resident liaison and planned maintenance in the social housing sector is essential
Requirements:
  • Excellent people skills and communication abilities
  • Confident oral and written communication skills
  • Ability to work in a fast-paced environment and manage multiple priorities

This is an excellent opportunity for a skilled Resident Liaison Officer to join a reputable main contractor and contribute to the success of their projects.