Project Engineer

4 days ago

Chippenham, Wiltshire, United Kingdom NEC Software Solutions Full time
About the Role

We are seeking a highly skilled Project Engineer to join our team at NEC Software Solutions. As a Project Engineer, you will play a critical role in delivering our software solutions into live operational service for our customers across the UK, Ireland, Europe, and beyond.

Key Responsibilities
  • Build, Commissioning, and Upgrades: You will be responsible for building, commissioning, and upgrading our bespoke Communication and CAD (Computer Aided Dispatch) products solutions into customer environments.
  • Fault Finding: You will identify and resolve faults in our product suite at both hardware and software levels.
  • Documentation and Collaboration: You will create, review, and update NEC Engineering documentation, including work plans, work instructions, and technical guides. You will also work professionally with internal teams to coordinate activities and gather information.
  • Customer Interaction: You will interact with customers on a technical and non-technical level, requiring a professional and adaptable approach to communication and service.
  • Travel and Autonomy: You will be expected to travel extensively, including overnight stays, and work autonomously where projects dictate.
Requirements
  • Education and Experience: Ideally, you will be educated to HND/HNC level or have relevant industry experience in a comparable role.
  • Technical Skills: You will have experience in troubleshooting and problem-solving, a good understanding of Microsoft Active Directory/Domain Architecture, and proven experience in administering and working with Microsoft Windows 11, Windows Server up to 2022.
  • Soft Skills: You will have excellent customer service skills, proven experience working to ITIL best practices, and the ability to work in a team and autonomously.
What We Offer
  • Competitive Salary and Benefits: We offer a competitive salary and a range of benefits, including 25 days paid holiday, 4 x basic salary life assurance cover, and a Group Pension Plan.
  • Opportunities for Growth: We offer opportunities for growth and development, with a focus on supporting our employees to achieve their career goals.
About NEC Software Solutions

We are a leading provider of software solutions to the public sector, working with governments, hospitals, police forces, and other organizations to deliver critical services. We are committed to making a positive impact on society and are proud to be an equal opportunities employer.

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