Account Manager

6 days ago

Norwich, Norfolk, United Kingdom Howden Group Holdings Full time

About Us

Howden Group Holdings is a leading global insurance broker, dedicated to delivering exceptional service and expertise to our clients. Our team of passionate and talented individuals is united by a shared passion for innovation and a commitment to making a positive impact in the world.

Our Culture

We value diversity and inclusivity, and believe that our people are our greatest asset. We foster a culture of collaboration, creativity, and continuous learning, where our employees can grow and develop their skills and expertise.

Our Mission

We are seeking an experienced Account Executive to join our commercial team, who will play a pivotal role in developing strong relationships with clients, expanding our market reach, and achieving exceptional business growth.

Key Responsibilities

  • Develop and maintain relationships with existing clients and target new clients from the marketplace through effective marketing and prospecting.
  • Establish and manage renewal strategies with clients to maximize renewal success.
  • Ensure clients are correctly and adequately insured for all their insurance exposures and provide expert advice.
  • Liaise with Account and Claims Handlers to complete supporting documentation and maintain client service standards.
  • Support the Division in achieving sales targets and actively cross-sell products from other Divisions.
  • Maintain professional competence by complying with Training and Competence procedures.
  • Seek feedback from clients and respond to feedback received.

Requirements

  • Minimum of 5 years' experience in providing specialist advice in the insurance market.
  • Qualified to a minimum of Dip CII.
  • Excellent level of technical insurance skills, to be assessed by regular in-house testing.
  • Client service experience combined with negotiation and broking skills.
  • Excellent oral and written communication skills, with the ability to persuade and influence others.
  • Ability to gather and analyze information from the client.
  • Good understanding of Corporate Governance, financial awareness, and how a business works.

What We Offer

A career that you define, with opportunities for personal development, volunteering, and fundraising for charity. We support our people in every aspect of their lives, and offer a range of benefits and perks to make your career with us rewarding and fulfilling.

Diversity and Inclusion

We are committed to creating an inclusive and diverse workplace, where everyone feels valued and respected. We believe that our people are our greatest asset, and we strive to create a culture that is welcoming and inclusive to all.

Sustainability Promise

We are on a life-long journey to become an ever-more sustainable group, and we are committed to taking care of our people and the world we live in. We believe that doing good business is essential to our success, and we strive to make a positive impact wherever we can.

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