Administrative Assistant

3 weeks ago


Luton, Luton, United Kingdom Drs Mirza & Partners Full time
About the Role

We are seeking a highly organized and professional individual to join our busy practice support team as an Administrator/Receptionist. This is a key role within the practice, providing administrative support to our primary healthcare team.

The successful candidate will work as part of a team, providing front-line administration services, including sending referrals, processing solicitors/SAR/patient letters requests, booking outpatient and inpatient appointments, and general office duties.

This position requires a self-motivated and professional individual with the confidence and ability to work on their own initiative or as part of a team.

Main Responsibilities
  • Register new patients.
  • Scan hospital letters and all mail, ensuring timely processing.
  • Manage stock ordering and inventory.
  • Process repeat prescriptions and handle billing and invoicing.
  • Manage email and phone enquiries efficiently.
  • Provide holiday cover for reception and manage referrals.
  • Process reports, patient letter requests, SARs, and other administrative tasks.
  • Cover reception as needed and handle phone enquiries.
About the Candidate

We are looking for a well-organized individual who thrives in a busy working environment. The ideal candidate will have:

  • Good time management skills and flexibility to adapt to change.
  • Excellent IT and typing skills.
  • A friendly approach with strong administration and organizational skills.
  • Excellent communication skills and ability to work in a confidential and discreet manner.
  • SystmOne knowledge and experience working within a GP practice or NHS environment.
  • Ability to multi-task, work hard, and maintain attention to detail under pressure.
  • Ability to work as part of a multi-disciplinary team and independently.
About Us

Dr Mirza & Partners is a busy practice with a population of approximately 6100. We have a team of 3 GP partners, 2 regular GP locums, and associated staff to provide medical services to our patients. We are part of the Hatters Health Network, providing additional health support for our surgery in conjunction with 5 other practices.

Please note that this post is subject to a Disclosure and Barring Service check.



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