Housekeeping Team Leader

4 weeks ago


Charing, United Kingdom Inhabit, Queen's Gardens Full time £28,000

Company Overview

Inhabit, Queen's Gardens is a unique establishment that embodies a commitment to sustainable luxury and exceptional service. Our hotel is designed to provide a tranquil retreat, blending modern aesthetics with a focus on well-being. We pride ourselves on creating a welcoming atmosphere where guests can relax and rejuvenate.

MAIN DUTIES & RESPONSIBILITIES

  • Dedicated to crafting memorable experiences for our guests.
  • Ensure that all guest accommodations and communal spaces are impeccably maintained and adhere to the highest standards of cleanliness and presentation.
  • Foster positive working relationships within the housekeeping team and across other departments.
  • Oversee the allocation of tasks to room attendants, ensuring all areas are adequately serviced.
  • Guarantee that room attendants are equipped with the necessary supplies and amenities for their daily responsibilities.
  • Uphold the grooming and appearance standards of the housekeeping team.
  • Prioritize the cleaning of departure rooms to facilitate efficient guest check-ins.
  • Report maintenance issues promptly, following established protocols.
  • Collaborate with the front desk regarding room assignments, additional departures, and special requests.
  • Participate in departmental meetings as required by management.
  • Ensure that room attendants complete their task lists and sign off before concluding their shifts.
  • Maintain cleanliness in service areas and ensure all housekeeping items are returned to their designated locations.
  • Complete all assigned sections before ending the shift and ensure a proper handover is conducted.
  • Manage the recording, issuing, and secure storage of lost property.
  • Work closely with the Head Housekeeper to plan and oversee periodic cleaning schedules.
  • Communicate any issues immediately to the Head of Department.
  • Address any inquiries from guests or colleagues regarding housekeeping matters in a timely manner.

Objectives

Performance objectives will be established during your appraisal or one-on-one meetings to support your professional growth within the role.

Benefits (non-contractual, discretionary)

  • Competitive remuneration package.
  • A nurturing and empowering team environment.
  • Access to a benefits platform offering various discounts.
  • Well-being support, including workshops and advice.
  • Generous holiday allowance, including bank holidays, with additional leave after two years of service.
  • Cash-back health benefits covering optical, dental, chiropractic, and physiotherapy services.
  • Discounted gym memberships.
  • Access to well-being resources and sessions.
  • Recognition and awards program.
  • Annual social events.
  • Ongoing training and development opportunities, including leadership workshops.
  • Pension scheme.

Eligibility

Candidates must have the legal right to live and work in the UK. Visa sponsorship is not available for this position.

Equal Opportunity Employer

At Inhabit, Queen's Gardens, we celebrate diversity and inclusion. We value the unique perspectives that each individual brings, regardless of gender, ethnicity, age, disability, or background. Our workplace is built on mutual respect, ensuring an environment free from discrimination and bias.

If this role aligns with your career aspirations, we encourage you to consider applying. We also invite you to explore other opportunities with us in the future.



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