Engagement Coordinator

2 weeks ago

North East, United Kingdom NFP People Full time
Engagement & Activities Coordinator

We are seeking a highly motivated and enthusiastic individual to join our Learning Disabilities team as an Engagement & Activities Coordinator, working within Supported Living Services across Newcastle, Gateshead, North Tyneside, and South Tyneside.

About the Role:

The purpose of this role is to provide engagement coordination of all communication and activities to support the future development of the service.

Key Responsibilities:
  • Coordinate and administer support for Communications and Engagement projects across the region.
  • Manage events, including planning engagement activities for clients and colleagues, and implementing recruitment initiatives using various channels.
  • Support colleague engagement through surveys and feedback, and collaborate with the Communications Team on campaign planning.
  • Create, edit, and publish news stories and content across various communication channels, and produce website content, such as case studies and news stories.
  • Organise and execute inclusive events, including venue logistics, budgeting, and vendor management, and recruit, train, and supervise volunteers or staff for event support.
  • Evaluate activities and events through participant feedback to improve future initiatives, and build partnerships with local organisations to enhance activity offerings.
  • Develop promotional materials and use multiple platforms, including social media, for event marketing, and handle event-related issues to ensure safety and satisfaction.
  • Manage tasks, ensuring timely updates and reports on projects, and maintain contact lists and manage communications, including weekly updates.
  • Analyse and present data in various formats, and ensure processes are followed for proper documentation.
About You:

We are looking for a dynamic person to join our caring, enthusiastic, and dynamic Team, focusing on the engagement and activities for the people supported. You will have the following key attributes:

  • Strong communication skills, both written and verbal.
  • Strong organisational skills and the ability to manage multiple priorities.
  • Initiative-taking approach to problem solving and ability to work under pressure and own initiative.
  • Experience in developing professional relationships with others.
  • Ability to extract, collate, and present data.
  • IT literate with strong MS Word, Excel, and PowerPoint, and social media or marketing skills.

You will be required to register as the manager with CQC. Full support will be given to achieve this within 6 months.

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