Discharge Flow Coordinator

4 weeks ago


North East, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full time
Discharge Flow Coordinator

We are seeking a skilled Discharge Flow Coordinator to join our team at The Newcastle upon Tyne Hospitals NHS Foundation Trust. As a key member of our Discharge Team, you will play a vital role in supporting the Trust's commitment to improving patient discharge planning and ensuring patients are safely discharged home from hospital.

Key Responsibilities:

  • Support the Clinical Lead and Complex Discharge Nurse Specialists in identifying, screening, and tracking patients through the hospital systems.
  • Coordinate and contribute to case conferences to progress discharge plans, working collaboratively with Multi-Disciplinary Teams and Adults and Communities colleagues.
  • Identify and escalate any issues that may impede patient discharge, ensuring timely and safe discharge.
  • Provide comprehensive clerical and administrative support to the Team, including completion of screening tools and referral documentation.
  • Act as a resource for Ward Staff, Multi-Disciplinary Teams, and Adults and Communities colleagues, providing discharge pathway information and supporting the development of the service.
  • Prioritize and manage your workload to deliver high-quality patient care, using effective communication and management skills.
  • Participate in setting and monitoring local quality standards and protocols to maintain and develop the service.
  • Engage with external and internal networks to enhance practice and promote the department and the Trust.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare professionals.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects.
  • Ability to work flexibly and adapt to changing priorities and deadlines.
  • Knowledge of healthcare systems and processes, with a strong understanding of patient discharge planning and care coordination.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional development and career progression.
  • A supportive and collaborative work environment.
  • The chance to make a real difference in the lives of patients and their families.

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