Quality Assurance Manager
3 weeks ago
Our client, a leading Manufacturing Organisation with a strong presence in the UK, is seeking a Quality Team Leader to join their team based in Brierley on a Permanent basis.
Industry: Steel
Contract Type: Permanent
Salary: £35,000 per annum
We are currently seeking a motivated and experienced Quality Team Leader with Health and Safety expertise to join our client's team in the steel industry. Our client is committed to providing a safe and healthy working environment for their employees and ensuring compliance with quality and environmental standards.
The role will involve Quality & H&S responsibilities. The person will be expected to run and maintain ISO 9001 standards, carry out root cause analysis, and respond to both internal and external non-conformities.
MissionManage the day-to-day routine and emerging work through the Quality team using established processes and procedures to perform checks and support the improvement of the company's product quality to the highest Environmental, Health, and Safety standards.
Key Responsibilities- Investigate customer complaints and concerns.
- Request quality deviation evidence from customers for analysis against expected quality standards.
- Analyse production records against customer complaints.
- Coordinate with key stakeholders to resolve customer complaints.
- Record investigation data within appropriate databases.
- Coordinate quality checks and third-party testing of material.
- Lead, direct, evaluate, and develop a team of functional professionals to ensure that the plant meets its established targets and standards.
- Evaluate individuals' performance and set objectives for the future.
- Conduct performance reviews within timescales.
- Manage poor performance, attendance, and timekeeping.
- Conduct investigations, disciplinary, and grievance procedures in line with company policy.
- Ensure HR and Payroll are provided with data and documentation as required.
- Manage specific projects or undertake specific project activity as determined by the business or line manager.
- Travel to specific locations in order to undertake role requirements as needed.
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