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Customer Service Representative

2 months ago

Cardiff, Cardiff, United Kingdom EE Full time

Job Overview

We are seeking a talented and enthusiastic individual to join our team as a Customer Service Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.

Key Responsibilities

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers
  • Upsell and cross-sell products and services to customers
  • Work collaboratively with colleagues to achieve team goals and objectives

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to work collaboratively as part of a team

About EE

EE is a leading provider of mobile and fixed telecommunications services in the UK. We are committed to delivering exceptional customer service and providing innovative products and services to our customers.