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Volunteer Coordination Manager

2 months ago


London, Greater London, United Kingdom Hestia Charity Full time

About Hestia

Hestia is committed to making a positive impact in the community. We uphold our core values and strive to create an equitable, diverse, and inclusive environment. Our organization offers various services, including support for Domestic Abuse, assistance with Modern Slavery, Mental Health care, and Criminal Justice interventions. Our mission is to empower individuals to reclaim their lives and achieve self-sufficiency.

Role Overview

As a Volunteer Coordination Manager within Hestia, you will be an integral part of our Volunteering and Coproduction team. Your focus will be on aiding women, children, and families affected by domestic abuse, facilitating their journey towards recovery through the recruitment and onboarding of volunteers.

Volunteers play a vital role in the lives of the families we support by organizing engaging activities, events, and skill development opportunities. You will collaborate with a passionate team dedicated to supporting others and fostering a cooperative work environment.

Key Responsibilities

In your capacity as a Volunteer Coordination Manager, you will have a significant influence on our Volunteering Team. Your efforts will directly affect the empowerment and independence of our service users. Your daily responsibilities will include:

  • Overseeing the volunteer coordinators who assist our domestic abuse services.
  • Coordinating the recruitment and support of volunteers in alignment with Hestia's standards.
  • Compiling and presenting reports on the impact and successes of our volunteering initiatives to stakeholders.
  • Organizing celebration events and forums for women involved in our Domestic Abuse services, collaborating with partners and stakeholders.
  • Assisting in the renewal of our Investors in Volunteering accreditation every three years.
  • Ensuring that our recruitment and retention processes meet the standards set by the Investors in Volunteering Accreditation Programme.
  • Encouraging Hestia's operational teams to creatively integrate volunteers into their services.
  • Motivating service users to engage in volunteer opportunities.
  • Building partnerships with external organizations and businesses to create opportunities for women and children in our domestic abuse programs.
  • Gathering feedback from volunteers through satisfaction surveys.
  • Promoting Hestia and our volunteering initiatives within the broader community.
  • Maintaining accurate records in accordance with Hestia's reporting requirements.
  • Staying informed about new legislation related to volunteering.
  • Performing additional duties as assigned by the Volunteer Manager.
  • Supporting administrative efforts to implement new volunteer data management systems.

Why Choose Hestia?

Working with Hestia offers more than just a job; it provides an opportunity to contribute to a greater cause. We foster a supportive and inclusive work environment where your contributions are acknowledged and valued. As part of our team, you will have the chance to grow both personally and professionally while making a meaningful difference in the lives of those we serve.

Desired Qualifications

We seek candidates who demonstrate a blend of passion, expertise, and commitment. To thrive in this role, you should possess:

  • Strong organizational and project management capabilities.
  • Proven ability to deliver projects within deadlines and budgets.
  • Experience in report writing.
  • Capacity to provide professional guidance and support to staff, volunteers, and service users.
  • Experience working collaboratively in a team environment.
  • Background in recruiting and supervising individuals or volunteers.
  • A friendly and approachable demeanor.
  • Proficiency in MS Office applications and Outlook.
  • Excellent written and verbal communication skills.
  • Strong analytical and evaluation skills.
  • Awareness of cultural, social, and health issues relevant to our service users, particularly in the context of Domestic Abuse.
  • Ability to build relationships with a diverse range of external partners.
  • Understanding of safeguarding issues and the ability to address them appropriately.

Commitment to Diversity and Inclusion

Hestia values diversity and is committed to creating an inclusive workforce. We recognize that our service users come from various backgrounds, and we believe that this diversity strengthens our organization.

Disability Confident Employer

Hestia is proud to be a disability confident employer, dedicated to the career development of individuals with disabilities. We offer a guaranteed interview scheme for applicants with disabilities who meet the minimum criteria for the role.

We may close this job advert early if we receive a high volume of applications or if the position is filled.