FM Administrator

3 days ago


Horley, Surrey, United Kingdom Serco Full time

Job Summary

We are seeking a highly skilled and organized FM Administrator to join our team at Serco. As a key member of our Facilities Management team, you will be responsible for ensuring the smooth operation of our facilities and providing exceptional administrative support to our clients.

Key Responsibilities

  • Provide administrative support to the FM Manager and other team members, including data entry, report generation, and document management.
  • Operate the FM helpdesk, utilizing the CAFM system to manage and resolve issues in a timely and efficient manner.
  • Support the FM Manager with procurement activities, including local and framework-based purchasing.
  • Work closely with the wider contract team to ensure seamless operations and maintain accurate asset information within the CAFM system.
  • Generate reports and forecasts based on CAFM system data, providing valuable insights for decision-making.

Requirements

  • Effective communication skills, both written and verbal, with the ability to converse with all levels of the business.
  • Excellent PC skills, with proficiency in Microsoft Office and Excel.
  • Knowledge of payroll systems and processing.
  • Knowledge of purchasing systems.
  • Competent knowledge of CAFM systems, with the ability to become a subject matter expert.
  • Good analytical and organizational skills.
  • Self-motivation and ability to manage time and priorities well.
  • Analytical and logical approach to problem-solving.
  • Sound understanding of Facilities Management.
  • Ability to work weekends when required.
  • Experience of working to contractual obligations.
  • Customer-focused.
  • Ability to take minutes at meetings as and when required.
  • Proven ability to work with sensitive and restricted information at all levels of the business.
  • Ability to work effectively with onsite Deputy Managers and wider members of the team.
  • Ability to carry out contractor inductions.

What We Offer

  • Up to 6% contributory pension scheme.
  • A company passionate about diversity and inclusion.
  • The chance to contribute to innovation in the immigration sector.
  • Serco Benefits package - discounts include cinema, Merlin entertainment, and online shopping, mobile phone plans, and leisure centre memberships.
  • Serco ShareSave - where employees can own a part of the company and invest in their future.
  • Team building days & volunteer days.


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