Client Relationship Manager
4 weeks ago
Job Summary:
We are seeking a skilled Client Relationship Manager to join our team in Bristol or London. As a Client Relationship Manager, you will be responsible for building and maintaining strong relationships with our mid-market clients, providing them with tailored insurance solutions and exceptional customer service.
Key Responsibilities:
- Develop and maintain strong relationships with mid-market clients, understanding their business needs and providing them with bespoke insurance solutions.
- Work closely with underwriting, claims, and risk engineering colleagues to design and deliver tailored insurance solutions.
- Present and negotiate insurance solutions to clients, ensuring they meet their business needs and objectives.
- Identify opportunities for cross-selling and upselling, working with colleagues to develop and implement new business initiatives.
- Travel to client meetings, both locally and nationally, to build relationships and deliver exceptional customer service.
Requirements:
- Previous experience in the general insurance industry, with a strong understanding of commercial insurance.
- Excellent communication and negotiation skills, with the ability to build strong relationships with clients and colleagues.
- Ability to work independently and as part of a team, with a strong focus on delivering results and meeting business objectives.
- Strong problem-solving skills, with the ability to think creatively and develop innovative solutions.
- Proficient in data management and analysis, with the ability to interpret and present data to clients and colleagues.
What We Offer:
- Competitive salary, with opportunities for bonus and career progression.
- Generous pension scheme, with Aviva contributing up to 14%.
- 29 days holiday, plus bank holidays, with the option to buy or sell up to 5 days.
- Discounts on Aviva products, plus other retailer discounts.
- Matching Share Plan and Save As You Earn scheme, with the opportunity to share in the success of Aviva.
- Supportive policies, including parental and carer's leave, flexible benefits, and sustainability options.
- Three paid volunteering days, with the opportunity to make a difference in the community.
About Aviva:
Aviva is a leading insurance company, committed to helping our customers achieve their goals and aspirations. We are an inclusive and diverse organization, welcoming applications from people with diverse backgrounds and experiences.
We are proud to offer a range of benefits and opportunities, designed to support our colleagues in their personal and professional lives. If you are a motivated and ambitious individual, with a passion for delivering exceptional customer service, we would love to hear from you.
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