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AWS Cloud Reliability Engineer

2 months ago

Reigate, Surrey, United Kingdom WTW Full time
Site Reliability Engineer

We are seeking a highly skilled Site Reliability Engineer to join our team at WTW. As a key member of our technology team, you will play a critical role in ensuring the reliability, availability, and performance of our client-facing services.

Key Responsibilities:

  • Collaborate with cross-functional teams to ensure the reliability, availability, and performance of our client-facing services
  • Proactively monitor production and other environments to ensure stability, availability, security, and integrity
  • Design and implement automation and processes to improve the efficiency and effectiveness of the teams and other support functions
  • Engage with business stakeholders to gather requirements, address concerns, and provide updates on projects and system status
  • Lead incident response, troubleshooting, and root cause analysis to mitigate and prevent future issues
  • Work closely with engineering, support, and operations teams to upskill and promote knowledge transfer, producing training materials and articles

Requirements:

  • Solid experience in Site Reliability Engineering or a similar role such as DevOps
  • Deep understanding of cloud infrastructure and services, including best practices for monitoring, scaling, and security
  • Confidence in making decisions and taking ownership of projects
  • Experience with Azure DevOps pipelines (or similar) and scripting languages, such as Python or PowerShell
  • Azure certifications, such as Azure Administrator, Azure Developer, or Azure DevOps Engineer
  • Familiarity with programming languages such as C#
  • Previous experience working with Configuration as Code technologies such as Puppet or Ansible
  • Familiar with high volume Web APIs