Site Reliability Engineer

2 weeks ago

Reigate, Surrey, United Kingdom WTW Full time
Job Title: Site Reliability Engineer

We are seeking a highly skilled Site Reliability Engineer to join our team at WTW. As a Site Reliability Engineer, you will play a critical role in ensuring the reliability, availability, and performance of our client-facing services.

Key Responsibilities:
  • Collaborate with cross-functional teams to ensure the reliability and performance of our services
  • Maintain and configure observability platforms to monitor and troubleshoot issues
  • Design and implement automation and processes to improve efficiency and effectiveness
  • Engage with business stakeholders to gather requirements and provide updates on projects and system status
  • Contribute to the design, build, and operational management of services
  • Lead incident response, troubleshooting, and root cause analysis to mitigate and prevent future issues
  • Work closely with engineering, support, and operations teams to upskill and promote knowledge transfer
Requirements:
  • Solid experience in Site Reliability Engineering or a similar role
  • Experience of running 24x7 services in a public cloud, ideally Azure
  • Deep understanding of cloud infrastructure and services, including best practices for monitoring, scaling, and security
  • Experience with observability platforms and scripting languages
  • Strong interpersonal skills and ability to work effectively with stakeholders
  • Solid verbal and written communication skills and ability to present technical information clearly
Desirable Skills:
  • Azure certifications and familiarity with Infrastructure as Code tools
  • Knowledge of containerization and orchestration technologies
  • Familiarity with programming languages such as C#
  • Previous experience working with Configuration as Code technologies

We are an equal opportunity employer committed to fostering an inclusive work environment. We trust you to know your work and the people, tools, and environment you need to be successful. We offer flexible working arrangements and a hybrid style of work that suits your needs.

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