Debt Collection Coordinator

7 days ago


Birmingham, Birmingham, United Kingdom Niyaa People Full time

We are seeking a highly skilled Credit Controller to join our team at Niyaa People. As a Credit Controller, you will play a crucial role in managing the sales ledger and ensuring timely payments from our clients.

The ideal candidate will have previous experience in Credit Control and possess excellent communication skills. They will be able to plan and prioritize their workload, build strong internal relationships, and contribute to team meetings.

**Key Responsibilities:**

  • Manage the sales ledger and ensure accurate and timely recording of all notes and information
  • Provide regular updates to clients on outstanding debts and work with them to agree on payment plans
  • Perform daily bank reconciliations and cash allocation
  • Develop and deliver bespoke reporting packs for key clients
  • Build and maintain strong relationships with internal stakeholders to resolve and escalate queries
  • Contribute to team meetings and collaborate with colleagues to achieve business objectives
  • Follow through on debt collection processes as required
  • Perform administrative tasks as needed

**Requirements:**

  • Previous experience in Credit Control
  • Ability to plan and prioritize workload
  • Excellent communication skills
  • Motivation and a strong work ethic

**What We Offer:**

  • Flexi-time and a healthy work-life balance
  • Company incentives and rewards for outstanding performance
  • Team-building activities and social events
  • Mental health support and a positive work environment


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