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Junior Credit Controller

2 months ago


Birmingham, Birmingham, United Kingdom Heimstaden Full time
About the Role

We are seeking a highly motivated and detail-oriented Junior Credit Controller to join our finance team in Birmingham. As a key member of our team, you will be responsible for managing debt collection, analyzing customer accounts, and maintaining accurate records.

Key Responsibilities
  • Debt Collection: Follow up on overdue invoices and payments, ensuring timely collection of outstanding debts.
  • Customer Accounts: Analyze customer accounts to identify overdue payments and discrepancies.
  • Communication: Liaise with customers to resolve payment issues and negotiate payment plans if necessary.
  • Record Keeping: Maintain accurate records of customer interactions, payment statuses, and credit control activities.
  • Reporting: Prepare regular reports on outstanding debts and credit control activities for management.
  • Legal Proceedings: Initiate legal proceedings if necessary to recover outstanding debts.
  • Collaboration: Work closely with the sales and finance teams to ensure credit limits are adhered to and to resolve any credit-related issues.
Requirements
  • Bachelor's degree in Finance, Accounting, or a related field.
  • 1-2 years of previous experience in credit control or a similar role.
  • Proficiency in Microsoft Office, especially Excel.
  • Self-propelled, structured, doer with high level of accuracy and high attention to detail.
  • Good communication skills, listening, adapting message to different stakeholders, showing empathy and firmness.
  • Ability to negotiate payment plans and resolve disputes effectively.
  • Analytical, questioning mind, proactive and creative problem solver.